1
Introduction
We (“we”, “our”, “us”) operate a portfolio of mobile applications and related digital financial services.This Privacy Policy explains how we collect, use, disclose and protect your personal information in line with global data protection standards.
2
Information We Collect
We may collect:Personal details (full name, date of birth, phone number, official government issued ID)Financial information (bank account details, transaction history, income related information)Device & usage data (device model, IP address, application usage records)Location data (only collected with your explicit consent)
3
How We Use Your Information

To verify your identity and assess credit eligibility

To process loan applications and repayment arrangements

To prevent fraud and protect against unauthorized access

To optimize user experience and improve the quality of our applications and services

To fulfill internal compliance and standard operational requirements

4
Data Sharing

We may share your data with:

Authorized credit reference institutions

Partner licensed financial service providers

Relevant official authorities when legally required

We never sell or rent your personal data to third parties for commercial purposes.

5
Responsible Borrowing
Your personal data is securely stored on encrypted global servers.We retain your personal data only for the period necessary to fulfill service, compliance and operational needs.
6
Data Privacy and Security
We follow global standard data protection principles.Your personal data is only used for credit evaluation, fraud prevention and standard service compliance.We will never sell, rent or improperly disclose your personal information to third parties.
7
Your Rights

You have the right to:

Access and request correction of your personal data

Request deletion of your account and associated personal data

Withdraw your consent for specific data processing activities

Submit inquiries and complaints regarding our data handling practices
8
Cookies & Tracking
Our applications use cookies and similar tracking tools for data analytics and service optimization.You may disable cookies via your device or app settings; please note that some service functions may be limited as a result.
9
Policy Updates
We may revise this Privacy Policy from time to time.All updates will be published within our applications and on our official website.
CLARITYCARE NG LTD
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Claritycare NG LTD
Head Office: 120, AINA STREET, OJODU BERGER, LAGOS STATE, NIGERIA
Email: serve@claritycareng.com
Hotline: +234 7046543930
Business Hours: Monday–Friday, 9:00 AM – 6:00 PM
Copyright ©2025
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